What should I do if someone in my family is in trouble?

First, have an open conversation with them. If you think they need help, email six6s support at support@six6s.mom. Concerns about an account can be raised as a third party. Our team will take appropriate action while maintaining full confidentiality.

For ages 21 and above only

six6s Responsible Gaming

Gaming should be a source of enjoyment — not stress or problems. six6s is committed to helping you play safely and responsibly.

21+

What is Responsible Gaming and Why Does It Matter?

Online gaming is a great form of entertainment — when kept under control. six6s believes that every player's experience should be enjoyable, safe, and balanced. Responsible gaming means playing within your budget, respecting time limits, and treating gaming as entertainment — not a way to earn income.

On the six6s platform, we provide tools that help you manage your own gaming habits. From setting deposit limits to taking a temporary break — everything is in your hands.

Remember: gaming is not for everyone. Under our rules in Bangladesh, only individuals aged 21 and above may use six6s. Opening an account for a minor is strictly prohibited.

Our Core Principles

Gaming is a form of entertainment — not an alternative source of income
Never bet more than you can afford
Do not play more to recover losses
If you have a problem, seek help right away

six6s Protection Tools

We have provided a range of effective tools to keep you safe. These tools can be managed from your account settings or activated through our support team.

Deposit Limits

Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it cannot be exceeded — so there is no risk of going over budget. Reducing a limit takes effect immediately.

Time-Out or Temporary Break

If you feel you need a rest, pause logins to your account for a set period. Time-outs can be set from 24 hours to several weeks. During this time, no deposits, withdrawals, or bets can be made.

Self-Exclusion

If you need a long-term break, choose self-exclusion. With this option, your six6s account is closed for a set period or permanently. No promotional communications are sent during a self-exclusion period either.

Session Time Limits

Decide in advance how long you will play in a single session. When the set time is up, the platform will automatically alert you. This helps prevent the habit of playing for long stretches without a break.

Gaming History Review

Your full gaming and transaction history is available in your account. Review how much time and money you have spent on a regular basis — it is the most effective way to stay aware.

Round-the-Clock Support

For any gaming-related concerns, contact six6s via 24/7 live chat or email. Our support team is ready to assist in both Bengali and English.

Warning Signs of Problem Gaming

When gaming crosses the line from entertainment to a problem, certain signs appear. If you notice any of the following in yourself or someone close to you, seek help right away.

Making repeated deposits beyond your budget and being unable to stop

Placing more bets to recover lost money — "chasing losses"

Prioritising gaming over family, friends, or work

Repeatedly trying to stop gaming but failing

Gaming disrupting sleep, eating, or daily activities

Borrowing money or cutting important expenses for gaming

Hiding your gaming from family or lying about it

Feeling discomfort, irritability, or anxiety when not gaming

Seeing gaming as the only source of enjoyment and losing interest in everything else

Practical Tips for Playing Safely

Set a budget in advance

Decide how much you will spend each week or month beforehand. Only play within that limit.

Take regular breaks

Do not play for long stretches without stopping. Get up at least once every hour, have some water, and clear your head.

Avoid alcohol

Betting while under the influence impairs your ability to make decisions. Play in a normal state of mind.

Treat it as entertainment

There is no guarantee of winning. Think of the cost of playing as the cost of entertainment — not an investment.

Learn to accept a loss

If you lose, accept the loss. Playing more to recover lost money only makes the situation worse.

Let someone close to you know

Let a family member or trusted friend know about your gaming habits. They can alert you at the right time if needed.

Find other hobbies

Rather than relying on gaming alone, spend time on other leisure activities too — reading, sport, or time with family.

Do not hesitate to ask for help

Contact six6s support before problems get bigger. Live chat is available around the clock.

Age Verification and Minor Protection

six6s strictly enforces a 21+ age limit. The age verification process must be completed when opening an account and before the first withdrawal. If valid proof of age cannot be provided, the account will be suspended.

If you have underage children at home, keep password protection and parental controls enabled on your devices. Never share your six6s login details.

We firmly believe that online gaming is for adults only. If you suspect a minor is using any account, let us know immediately — we will take the necessary action.

21+

For ages 21 and above only

Opening an account for a minor is strictly prohibited and punishable under the laws of the country.

How to Get Help

If gaming becomes a problem, you are not alone. six6s is always ready to be by your side. Reach us through any of the following ways:

Live chat

Chat with us via 24/7 live chat from any page on the site. Help is available in Bengali.

Email Support

To share more details, email us at [email protected] — we respond quickly.

To activate self-exclusion or a deposit limit, contact our support team directly. We will take the necessary steps while maintaining complete confidentiality.

Support Hours

Live Chat: 24 hours, 7 days

Email: [email protected]

Available in both Bengali and English

Frequently Asked Questions — Responsible Gaming

You can set a deposit limit by going to the Responsible Gaming section in your account settings. Choose a daily, weekly, or monthly limit. Reducing your limit takes effect immediately. To increase a limit, contact the support team — a review period may be required.

No. While self-exclusion is active, six6s will not send any promotional emails, SMS, or notifications. This period is fully secured for a complete break.

A time-out is a short-term break — usually from 24 hours to a few weeks. Once the set period ends, the account is automatically reactivated. Self-exclusion is a long-term or permanent break — it is used for serious issues and requires more verification to reactivate the account.

First, have an open conversation with them. If you think they need help, email six6s support at [email protected]. Concerns about an account can be raised as a third party. Our team will take appropriate action while maintaining full confidentiality.

You will be given the opportunity to withdraw your balance before self-exclusion or account closure. If a balance remains and has not been withdrawn, the support team will arrange to return it to your registered payment method — bKash, Nagad, Rocket, or Upay.

No. The minimum age for six6s is 21. People aged 18–20 cannot use this platform either. Age is verified at the time of account creation, and providing false information may result in the account and all funds being forfeited.

six6s is always ready for safe gaming

Enjoy the fun of entertainment, stay within your limits. If you need help, talk to us now.

View Casino Games Play Slots Cricket Betting View More FAQs